Shelly brings both precision and compassion to her role as Billing Administrator and Practice Operations Assistant at Raincross Family Counseling. With a strong background in administrative systems, she ensures our billing and insurance processes are handled with clarity and care.

But beyond the spreadsheets and forms, Shelly’s heart is deeply rooted in advocacy, particularly for children and families in the foster care system. She has a unique gifting for seeing and responding to the needs of foster families, and she is passionate about finding creative ways to support them with both grace and structure.

Her commitment to creating stability behind the scenes allows our clinicians and clients, especially those navigating the foster system, to feel seen, supported, and valued.